Course Category:
Earn Certification CEUs, CEs
(Continuing Education Units including Ethics)
BCPA:
Board Certified Patient Advocate
CSA:
Certified Senior Advisor
How does one “prove” he or she is a good advocate or care manager?
You may need to make that proof before someone hires you, and earning certification is one way to do that. There are many certifications that support advocacy and care management, including BCPA, CCM, CSA, CGCM, CLCP, or others.
One course we offer will help you decide if earning your certification is important to you: Is Advocacy Certification Right for You?
Once you have earned your certification, you’ll be responsible for maintaining it. Find courses listed below to help you earn the continuing education credits (CEs, or CEUs) you’ll need to do so.
The courses listed below are pre-approved to provide CEs or CEUs for one or more certifications.
If you wish to earn credits for certifications that have not been pre-approved, please contact us. We’ll provide you with the material you need to submit to your certification body for approval.
Find more course categories below.
Medication Basics for Patient Advocates
Earn 1.0 ethics CE toward your BCPA. With approximately 50% of the United States population taking at least one prescription medicine, it is likely a patient advocate will work with patients who are taking medications. Patient advocates should have foundational medication knowledge and understand their role when supporting patients who face medication barriers.
J.E.D.I. CE Assessment: Driving Health Equity with Dr. Kameron Matthews
Putting Together Key Pieces of the Puzzle: Bench to Beltway to Bedside – Advocacy for Endometriosis
Earn 1 CE (BCPA). This course discusses the role of the advocate in reducing delays in diagnosis, improving outcomes and clinical research, and increasing public awareness for endometriosis.
Advocating with Pediatric Patients & Families
Earn 2.0 ethics CEs toward your BCPA. Learn how to advocate with pediatric patients and families as they navigate the pediatric healthcare systems.
Best Practices In Independent Advocacy and Care Management
Earn 2.0 ethics CEs toward your BCPA or learn about best practices to prepare for your BCPA exam. This is an advanced ethics course to make sure you are prepared to practice advocacy effectively, efficiently, and ethically.
Client Acquisition: Overcoming Objections
Earn 1.5 CEs toward BCPA Objections independent advocates hear: “It’s too expensive to hire an advocate!” or “I can get one for free at the hospital, so why should I hire you?” Learn how to get past these barriers to acquire a new client.
The Ethics of Health and Patient Advocacy
Earn 2.0 ethics CEs toward your BCPA or learn about ethics to prepare for your BCPA exam. This is an advanced ethics course to make sure you are prepared to practice advocacy and as possible, solve ethical dilemmas.
Assessments and Price Estimates for Your Work with Your Client
Earn 1 CE (BCPA)Learn to assess your work plan for your client, then price your work accurately.
Client Acquisition: Converting Callers to Clients
Earn 1 CE (BCPA) Learn how to conduct successful phone conversations with prospective clients leading to a contract and payment, too.
Setting Your Prices
Earn 2.0 CEs (BCPA)
Learn to determine and set the right prices to charge for your services, then be confident about charging them to your clients.