Course Category:
Earn Certification CEUs, CEs
(Continuing Education Units including Ethics)
BCPA:
Board Certified Patient Advocate
CSA:
Certified Senior Advisor
How does one “prove” he or she is a good advocate or care manager?
You may need to make that proof before someone hires you, and earning certification is one way to do that. There are many certifications that support advocacy and care management, including BCPA, CCM, CSA, CGCM, CLCP, or others.
One course we offer will help you decide if earning your certification is important to you: Is Advocacy Certification Right for You?
Once you have earned your certification, you’ll be responsible for maintaining it. Find courses listed below to help you earn the continuing education credits (CEs, or CEUs) you’ll need to do so.
The courses listed below are pre-approved to provide CEs or CEUs for one or more certifications.
If you wish to earn credits for certifications that have not been pre-approved, please contact us. We’ll provide you with the material you need to submit to your certification body for approval.
Find more course categories below.
Navigating Health Insurance & Open Enrollment
Pulling Back the Curtain on Artificial Intelligence
The Invisible Expert in the Room: How the Independent Patient Advocate Gets Heard
Patient Rights in Practice: Lessons in Advocacy with Matthew Zachary
Tips for Preventing Calamity in the Hospital: A Practical Guide for Patient Advocates
AI as a Lifeline: A First-hand Account of Using AI for Survival, Patient Advocacy, and Health Literacy
Information Blocking Power Hour – Turning Real Advocate Roadblocks into Formal Complaints
Caregiver & Proxy Access Across the Continuum: Practical Workflows for Teens, Elders & Complex Families
Making Medical Research Accessible: Tools for Patient Empowerment and Collaboration
From Cures to Action: Advocates & Information Blocking (How to Spot It, File It, Fix It)
Navigating Healthcare Customer Service
Unlocking Canadian Healthcare
The Evolution of Patient Advocacy
Medication Basics for Patient Advocates
Earn 1.0 ethics CE toward your BCPA. With approximately 50% of the United States population taking at least one prescription medicine, it is likely a patient advocate will work with patients who are taking medications. Patient advocates should have foundational medication knowledge and understand their role when supporting patients who face medication barriers.
J.E.D.I. CE Assessment: Driving Health Equity with Dr. Kameron Matthews
Putting Together Key Pieces of the Puzzle: Bench to Beltway to Bedside – Advocacy for Endometriosis
Earn 1 CE (BCPA). This course discusses the role of the advocate in reducing delays in diagnosis, improving outcomes and clinical research, and increasing public awareness for endometriosis.
Advocating with Pediatric Patients & Families
Earn 2.0 ethics CEs toward your BCPA. Learn how to advocate with pediatric patients and families as they navigate the pediatric healthcare systems.
Best Practices In Independent Advocacy and Care Management
Earn 2.0 ethics CEs toward your BCPA or learn about best practices to prepare for your BCPA exam. This is an advanced ethics course to make sure you are prepared to practice advocacy effectively, efficiently, and ethically.
Client Acquisition: Overcoming Objections
Earn 1.5 CEs toward BCPA Objections independent advocates hear: “It’s too expensive to hire an advocate!” or “I can get one for free at the hospital, so why should I hire you?” Learn how to get past these barriers to acquire a new client.
The Ethics of Health and Patient Advocacy
Earn 2.0 ethics CEs toward your BCPA or learn about ethics to prepare for your BCPA exam. This is an advanced ethics course to make sure you are prepared to practice advocacy and as possible, solve ethical dilemmas.