Patient / Health Advocates and Care Managers:

Choose from these online courses to grow
your personal skills, abilities, and knowledge.

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• Looking for CEs?
If CEs are offered for a course, they are listed in the course description. Or find general CE information in our FAQs.


 

New! $29
Overcoming Objections course image

Client Acquisition: Overcoming Objections

Earn 1.5 CEs toward BCPA Objections independent advocates hear: "It's too expensive to hire an advocate!" or "I can get one for free at the hospital, so why should I hire you?" Learn how to get past these barriers to acquire a new client.

This course is rated

Client Acquisition: Overcoming Objections-Person
(4 ratings)
5 out of 5 stars

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100 days to launch your health or patient advocacy practice - logo

100 Days to Launch Your Practice

This course was developed for those interested in launching or growing a successful health/ patient advocacy or care management practice. Learn all the business aspects of becoming a successful practice owner. Completion of this course will give you the confidence you need to move forward!

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New! $49
image - The Ethics of Health and Patient Advocacy course

The Ethics of Health and Patient Advocacy

Earn 2.0 ethics CEs toward your BCPA or learn about ethics to prepare for your BCPA exam. This is an advanced ethics course to make sure you are prepared to practice advocacy and as possible, solve ethical dilemmas.

This course is rated

The Ethics of Health and Patient Advocacy-Person
(11 ratings)
5 out of 5 stars

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Free!
Pandemic Course for Advocates and Care Managers

Pandemic! Serve Clients, Preserve and Grow Your Practice (Free Version)

(Free Version of this Course) Learn how to help your clients, and maintain, and grow your practice during a crisis like a pandemic (coronavirus, or COVID-19).

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$29
Pandemic Course for Advocates and Care Managers

Pandemic! Serve Clients, Preserve and Grow Your Practice

Earn CEs for BCPA, CSA, and CMC Learn how to help your clients, and maintain, and grow your practice during a crisis like a pandemic (coronavirus/ COVID-19).

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$29
Main Image for Assessments and Price Estimates

Assessments and Price Estimates for Your Work with Your Client

Earn 1 CE (BCPA)Learn to assess your work plan for your client, then price your work accurately.

This course is rated

Assessments and Price Estimates for Your Work with Your Client-Person
(22 ratings)
4.91 out of 5 stars

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$29
converting callers to clients - main image

Client Acquisition: Converting Callers to Clients

Earn 1 CE (BCPA) Learn how to conduct successful phone conversations with prospective clients leading to a contract and payment, too.

This course is rated

Client Acquisition: Converting Callers to Clients-Person
(18 ratings)
4.83 out of 5 stars

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$59
course image - 501

Setting Your Prices

Earn 2.0 CEs (BCPA) Learn to determine and set the right prices to charge for your services, then be confident about charging them to your clients.

This course is rated

Setting Your Prices-Person
(14 ratings)
5 out of 5 stars

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Free

PracticeUP! Orientation

A quick video lesson to make it easy to complete your PracticeUP! courses.

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$29
image-financial basics

Financial Basics: Budgeting, Cash Flow, and Capitalization

Give your practice a better chance of succeeding when you understand how to budget, how to manage cash flow, and how to capitalize your practice.

This course is rated

Financial Basics: Budgeting, Cash Flow, and Capitalization-Person
(17 ratings)
4.94 out of 5 stars

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Free
image - Name Your Practice

Best Practices for Naming Your Practice

(Sample Course)
Learn how to choose the right name for your practice, then how to make it yours.

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Free

Is Advocacy Certification Right for You?

(Sample Course)
Determine whether certification would benefit you, your practice, and your clients.

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Free
logo-understanding the allegiance factor

Understanding the Allegiance Factor

(Sample Course)
The Allegiance Factor is a pivotal concept for independent patient advocates to embrace.

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