We’re sorry! We know things look a bit wonky – there’s a reason for that.
We’re in the process of upgrading and updating the PracticeUP! courses site to make it more efficient and to prepare for some robust upgrades during 2021.
The site will be down and messy like this through Thanksgiving week, and (hopefully) functioning again for you by December 1.
Find updates on progress here.
Questions? We’re happy to answer them for you: firstname.lastname@example.org
Patient / Health Advocates and Care Managers:
Choose from these online courses to grow
your personal skills, abilities, and knowledge.
We update these courses frequently!
Sign up to be notified when new courses are added.
• Looking for CEs?
If CEs are offered for a course, they are listed in the course description. Or find general CE information in our FAQs.
Client Acquisition: Overcoming Objections
Earn 1.5 CEs toward BCPA Objections independent advocates hear: "It's too expensive to hire an advocate!" or "I can get one for free at the hospital, so why should I hire you?" Learn how to get past these barriers to acquire a new client.
100 Days to Launch Your Practice
This course was developed for those interested in launching or growing a successful health/ patient advocacy or care management practice. Learn all the business aspects of becoming a successful practice owner. Completion of this course will give you the confidence you need to move forward!
The Ethics of Health and Patient Advocacy
Earn 2.0 ethics CEs toward your BCPA or learn about ethics to prepare for your BCPA exam. This is an advanced ethics course to make sure you are prepared to practice advocacy and as possible, solve ethical dilemmas.
Pandemic! Serve Clients, Preserve and Grow Your Practice (Free Version)
(Free Version of this Course) Learn how to help your clients, and maintain, and grow your practice during a crisis like a pandemic (coronavirus, or COVID-19).
Pandemic! Serve Clients, Preserve and Grow Your Practice
Earn CEs for BCPA, CSA, and CMC Learn how to help your clients, and maintain, and grow your practice during a crisis like a pandemic (coronavirus/ COVID-19).
Assessments and Price Estimates for Your Work with Your Client
Earn 1 CE (BCPA)Learn to assess your work plan for your client, then price your work accurately.
Client Acquisition: Converting Callers to Clients
Earn 1 CE (BCPA) Learn how to conduct successful phone conversations with prospective clients leading to a contract and payment, too.
Setting Your Prices
Earn 2.0 CEs (BCPA)
Learn to determine and set the right prices to charge for your services, then be confident about charging them to your clients.
A quick video lesson to make it easy to complete your PracticeUP! courses.
Financial Basics: Budgeting, Cash Flow, and Capitalization
Give your practice a better chance of succeeding when you understand how to budget, how to manage cash flow, and how to capitalize your practice.
Best Practices for Naming Your Practice
Learn how to choose the right name for your practice, then how to make it yours.
Is Advocacy Certification Right for You?
Determine whether certification would benefit you, your practice, and your clients.
Understanding the Allegiance Factor
The Allegiance Factor is a pivotal concept for independent patient advocates to embrace.