From the services you provide to your clients, to the ways you serve them (in person, phone, video, internet), the category “Client Service” runs a large gamut.

These courses will help you provide the best service to your clients, helping them find their best outcomes.

(No courses listed? There may not be a course available yet. Sign up for notices and we’ll let you know when a course becomes available.)


New! $29
Main Image for Assessments and Price Estimates

Assessments and Price Estimates for Your Work with Your Client

Earn 1 CE (BCPA)Learn to assess your work plan for your client, then price your work accurately.

This course is rated

Assessments and Price Estimates for Your Work with Your Client-Person
(13ratings)
4.92 out of 5 stars

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New! $29
converting callers to clients - main image

Client Acquisition: Converting Callers to Clients

Earn 1 CE (BCPA) Learn how to conduct successful phone conversations with prospective clients leading to a contract and payment, too.

This course is rated

Client Acquisition: Converting Callers to Clients-Person
(11ratings)
4.82 out of 5 stars

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Free

Is Advocacy Certification Right for You?

(Sample Course)
Determine whether certification would benefit you, your practice, and your clients.

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Free
logo-understanding the allegiance factor

Understanding the Allegiance Factor

(Sample Course)
The Allegiance Factor is a pivotal concept for independent patient advocates to embrace.

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