Certification and CEs / CEUs

Medication Basics for Patient Advocates

2 minutes of reading

Medication Basics for Patient Advocates Already Registered?Click on the first lesson below. This course is new and has not yet been rated. Course Description: With approximately 50% of the United States population taking at least one prescription medicine, it is likely a patient advocate will work with patients who are taking medications. Patient advocates should have foundational medication knowledge and understand their role when supporting patients who face medication barriers. This class will introduce the patient advocate’s role and review […]

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J.E.D.I. CE Assessment: Driving Health Equity with Dr. Kameron Matthews

2 minutes of reading

To receive your CE for your BCPA maintenance, then you must register and complete this evaluation. Already Registered? Link to the “Quiz” below. This CE brought to you by Use the link below to register to complete the evaluation.  It will appear as if you are purchasing the course – use the coupon code found on the Call-in follow up page, or in your follow up email to complete the “purchase.” (That’s the page you linked to this page from.)

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Putting Together Key Pieces of the Puzzle: Bench to Beltway to Bedside – Advocacy for Endometriosis

2 minutes of reading

Putting Together Key Pieces of the Puzzle: Bench to Beltway to Bedside – Advocacy for Endometriosis Already Registered? Click on the first lesson below. .Read the Reviews Course Description: This course discusses the role of the advocate in reducing delays in diagnosis, improving outcomes and clinical research, and increasing public awareness for endometriosis. Learning objectives include defining endometriosis correctly as a systemic, inflammatory disease with tremendous personal and public impact, the importance of interdisciplinary collaboration to optimize timely, effective care

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Advocating with Pediatric Patients & Families

2 minutes of reading

Advocating with Pediatric Patients & Families Already Registered?  Click on the first lesson below. .Read the Reviews Course Description: Is supporting children, adolescents, and their families a service for your advocacy business? This course covers a variety of considerations when providing advocacy services for children and their families: Barriers faced by children and families navigating the pediatric healthcare system Advocacy-related needs of children at varying ages and stages of health-related care Healthcare encounter support needs that are unique to pediatric

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Best Practices In Independent Advocacy and Care Management

2 minutes of reading
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Already Registered? Click on the first lesson below. or .Read the Reviews Course Description: Running a highly ethical, efficient, and effective advocacy or care management practice means relying on best practices, tried, true, and tested. This course covers best practices in a variety of business and client-focused areas: Managing your practice (legal, financial, insurance) Client Service best practices Marketing best practices Personal, professional best practices It will help you run your business, treat your clients and work with them well,

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Client Acquisition: Overcoming Objections

2 minutes of reading
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Already Registered?  Click on the first lesson below. or .Read the Reviews Course Description: Whether it’s an everyday conversation, or on the phone with a potential client, we hear objections about our work as private patient advocates. They cite such barriers as “Only rich people can afford an advocate” or “I can get a patient advocate for free at the hospital, so why would I pay you?” and others. Whether it’s an everyday conversation, or on the phone with a

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The Ethics of Health and Patient Advocacy

2 minutes of reading
image - The Ethics of Health and Patient Advocacy course

Already Registered?  Click on the first lesson below. or Read the Reviews Course Description: One of the most important fundamentals to health and patient advocacy as a profession is its reliance on its codes of ethics to inform performance and expectations. Several codes have been developed over the years, all of which support advocacy as perhaps the most ethical profession among those who choose to work in healthcare systems. This course will walk you through the core values upon which

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Assessments and Price Estimates for Your Work with Your Client

2 minutes of reading
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Already Registered?  Click on the first lesson below. or Read the Reviews Course Description: You have a yes! You and a new client have discussed possibilities and they are now eager to work with you. They need you, and you are poised to help them weather their healthcare system storms… but… now there are many more questions that need answers: What’s the plan? HOW will you help them? How will you affect their outcomes? What are their hopes? What are

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Client Acquisition: Converting Callers to Clients

2 minutes of reading
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Already Registered?  Click on the first lesson below. or Read the Reviews Earn 1 CE toward your BCPA Certification. Course Description: Your phone rings, and you find a prospective client on the other end, hoping you can help them with your advocacy skills. After a long and friendly conversation where you show them just how helpful you can be, the two of you hang up the phone – and you never hear from them again. What went wrong? You were

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Setting Your Prices

2 minutes of reading
course image - 501 - setting your prices

Already Registered?  Click on the first lesson below. or .Read the Reviews 2 CEs are available toward BCPA certification. See “CEs” below. Course Description: It’s part art, and part science: pricing your services accurately – high enough to maintain and grow your practice, but low enough that clients will want to pay for your services. It can be done through simple math – but how exactly are you supposed to do that math? This course will help you understand the

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