Course Category:
Pre-Launch Planning and Preparation
If you’re just getting ready to establish a care management or advocacy practice, these courses will help you with your planning, providing you with a strong foundation for success.
Find more course categories below.
Foundations in Patient Advocacy
This course was developed to provide those preparing for a career in patient advocacy and those sitting for the Board Certified Patient Advocate Certification Exam. The course provides examples to illustrate the theory and show how it is used in day-to-day practice.
Best Practices In Independent Advocacy and Care Management
Earn 2.0 ethics CEs toward your BCPA or learn about best practices to prepare for your BCPA exam. This is an advanced ethics course to make sure you are prepared to practice advocacy effectively, efficiently, and ethically.
Client Acquisition: Overcoming Objections
Earn 1.5 CEs toward BCPA Objections independent advocates hear: “It’s too expensive to hire an advocate!” or “I can get one for free at the hospital, so why should I hire you?” Learn how to get past these barriers to acquire a new client.
100 Days to Launch Your Practice
This course was developed for those interested in launching or growing a successful health/ patient advocacy or care management practice. Learn all the business aspects of becoming a successful practice owner. Completion of this course will give you the confidence you need to move forward!
Assessments and Price Estimates for Your Work with Your Client
Earn 1 CE (BCPA)Learn to assess your work plan for your client, then price your work accurately.
Client Acquisition: Converting Callers to Clients
Earn 1 CE (BCPA) Learn how to conduct successful phone conversations with prospective clients leading to a contract and payment, too.
Setting Your Prices
Earn 2.0 CEs (BCPA)
Learn to determine and set the right prices to charge for your services, then be confident about charging them to your clients.
Financial Basics: Budgeting, Cash Flow, and Capitalization
Give your practice a better chance of succeeding when you understand how to budget, how to manage cash flow, and how to capitalize your practice.
Best Practices for Naming Your Practice
(Sample Course)
Learn how to choose the right name for your practice, then how to make it yours.
Is Advocacy Certification Right for You?
(Sample Course)
Determine whether certification would benefit you, your practice, and your clients.
Understanding the Allegiance Factor
(Sample Course)
The Allegiance Factor is a pivotal concept for independent patient advocates to embrace.