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Putting Together Key Pieces of the Puzzle: Bench to Beltway to Bedside – Advocacy for Endometriosis

Putting Together Key Pieces of the Puzzle: Bench to Beltway to Bedside – Advocacy for Endometriosis Already Registered? Click on the first lesson below. This course is new and has not yet been rated. Course Description: This course discusses the role of the advocate in reducing delays in diagnosis, improving outcomes and clinical research, and increasing public awareness for endometriosis. Learning objectives include defining endometriosis correctly as a systemic, inflammatory disease with tremendous personal and public impact, the importance of …

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Patient Advocate Certification Review Course (Foundations in Patient Advocacy)

Patient Advocate Certification Review Course Already Registered? Click on the first lesson below. This course is new and has not yet been rated. Course Description: Welcome to the Patient Advocate Certification Review Course. The program was developed to provide those preparing for a career in patient advocacy and those sitting for the Board Certified Patient Advocate Certification Exam. The course was developed by Anne Llewellyn, a nurse advocate, Board-Certified Patient Advocate, and national leader in patient advocacy. Anne was one …

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Advocating with Pediatric Patients & Families

Advocating with Pediatric Patients & Families Already Registered?  Click on the first lesson below. This course is new and has not yet been rated. Course Description: Is supporting children, adolescents, and their families a service for your advocacy business? This course covers a variety of considerations when providing advocacy services for children and their families: Barriers faced by children and families navigating the pediatric healthcare system Advocacy-related needs of children at varying ages and stages of health-related care Healthcare encounter …

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Best Practices In Independent Advocacy and Care Management

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Already Registered? Click on the first lesson below. or .Read the Reviews Course Description: Running a highly ethical, efficient, and effective advocacy or care management practice means relying on best practices, tried, true, and tested. This course covers best practices in a variety of business and client-focused areas: Managing your practice (legal, financial, insurance) Client Service best practices Marketing best practices Personal, professional best practices It will help you run your business, treat your clients and work with them well, …

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Client Acquisition: Overcoming Objections

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Already Registered?  Click on the first lesson below. or .Read the Reviews Course Description: Whether it’s an everyday conversation, or on the phone with a potential client, we hear objections about our work as private patient advocates. They cite such barriers as “Only rich people can afford an advocate” or “I can get a patient advocate for free at the hospital, so why would I pay you?” and others. Whether it’s an everyday conversation, or on the phone with a …

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100 Days to Launch Your Practice

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100 Days to Launch Your Practice was developed to teach you about the business of advocacy, and give you the tools to launch and grow a successful health/patient advocacy or care management practice. This Patient Advocacy Training course focuses specifically on the business aspects of running such a practice. With APHA’s proprietary educational material and tools, this course is a soup-to-nuts, 25-module self-guided program that is delivered at your own pace and on your own time. We also offer drop-in …

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The Ethics of Health and Patient Advocacy

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Already Registered?  Click on the first lesson below. or Read the Reviews Course Description: One of the most important fundamentals to health and patient advocacy as a profession is its reliance on its codes of ethics to inform performance and expectations. Several codes have been developed over the years, all of which support advocacy as perhaps the most ethical profession among those who choose to work in healthcare systems. This course will walk you through the core values upon which …

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Assessments and Price Estimates for Your Work with Your Client

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Already Registered?  Click on the first lesson below. or Read the Reviews Course Description: You have a yes! You and a new client have discussed possibilities and they are now eager to work with you. They need you, and you are poised to help them weather their healthcare system storms… but… now there are many more questions that need answers: What’s the plan? HOW will you help them? How will you affect their outcomes? What are their hopes? What are …

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Client Acquisition: Converting Callers to Clients

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Already Registered?  Click on the first lesson below. or Read the Reviews Earn 1 CE toward your BCPA Certification. Course Description: Your phone rings, and you find a prospective client on the other end, hoping you can help them with your advocacy skills. After a long and friendly conversation where you show them just how helpful you can be, the two of you hang up the phone – and you never hear from them again. What went wrong? You were …

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Setting Your Prices

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Already Registered?  Click on the first lesson below. or .Read the Reviews 2 CEs are available toward BCPA certification. See “CEs” below. Course Description: It’s part art, and part science: pricing your services accurately – high enough to maintain and grow your practice, but low enough that clients will want to pay for your services. It can be done through simple math – but how exactly are you supposed to do that math?  This course will help you understand the basics …

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