Basic Level Courses (100 through 499)

Client Acquisition: Overcoming Objections

2 minutes of reading
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Already Registered?  Click on the first lesson below. or .Read the Reviews Course Description: Whether it’s an everyday conversation, or on the phone with a potential client, we hear objections about our work as private patient advocates. They cite such barriers as “Only rich people can afford an advocate” or “I can get a patient advocate for free at the hospital, so why would I pay you?” and others. Whether it’s an everyday conversation, or on the phone with a […]

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Assessments and Price Estimates for Your Work with Your Client

2 minutes of reading
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Already Registered?  Click on the first lesson below. or Read the Reviews Course Description: You have a yes! You and a new client have discussed possibilities and they are now eager to work with you. They need you, and you are poised to help them weather their healthcare system storms… but… now there are many more questions that need answers: What’s the plan? HOW will you help them? How will you affect their outcomes? What are their hopes? What are

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Client Acquisition: Converting Callers to Clients

2 minutes of reading
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Already Registered?  Click on the first lesson below. or Read the Reviews Earn 1 CE toward your BCPA Certification. Course Description: Your phone rings, and you find a prospective client on the other end, hoping you can help them with your advocacy skills. After a long and friendly conversation where you show them just how helpful you can be, the two of you hang up the phone – and you never hear from them again. What went wrong? You were

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Financial Basics: Budgeting, Cash Flow, and Capitalization

2 minutes of reading
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Already Registered?  Click on the first lesson below. .Read the Reviews  or Giving Your Practice a Healthy Financial Start Course Description: Starting an advocacy or care management practice means you must develop business skills to support your advocacy skills. Without business skills and application, your new business will fail! The financial basics taught in this course will show you how to give your new practice a strong foundation through proper planning. You will create start-up and first year budgets, learn about

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