Client Acquisition: Carrying on the Conversation
Converting Callers to Clients
Earn 1 CE toward BCPA
Your phone rings, and you find a prospective client on the call. Now what? Do you know what to do, and what to say, to give yourself the best chance of converting this caller to a new client? To obtaining a contract and a payment? It’s so very easy (and part of almost every new advocate’s nature) to say and do the WRONG things. This course will correct bad habits, or simply help you develop good ones – those call habits that result in win-win – the caller finds the help needed, and you have a paying client!
Take this course if you want to improve your chances of successfully converting a caller (prospective client) to a paid client.
APHA Members: Use your discount for a Basic Level course.
Log into the membership site. Then link to your appropriate discount information page:
- This course is either free or discounted for PACE members (log into your discount page for instructions)
- This course is free for Premium and +ADL members (log in to your discount page for instructions)
Is this course a pre-requisite for another PracticeUP! course? If so, check the description of that course to see if this course’s price is included. If so, do not register here. Register for the other course and you’ll receive access to both.