Artificial intelligence is changing healthcare, and patient advocates need to understand both its potential and its risks.
Join Renea Stasaski, BCPA, as she explains how today’s AI tools work, where they make mistakes, and how to use them safely in your advocacy practice. Whether you’re brand new to AI or already experimenting with it, you’ll gain practical skills to protect client information, recognize AI’s limitations, and use these tools with greater confidence. This session has been approved for 1 General CE by the Patient Advocate Certification Board.
LEARNING OBJECTIVES:
By the end of this session, participants will be able to:
- Identify and completely erase hidden personal details from a patient’s story before entering any information into a public AI tool.
- Spot high-risk situations, like rare medical conditions or unique patient scenarios, where AI models are mathematically prone to guessing or making things up.
- Transition from vague requests to structured, rule-based instructions that force the AI to produce safe, useful, and accurate results.
Thank you for attending our session. Your feedback helps us ensure quality and continuous improvement.
Please take a moment to complete this brief evaluation.